Campaign Planning

A sprint based approach to set up a “test and learn campaign” starts already during campaign planning

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Business Case

We recommend using a business case template to outline goals strategy and tactics for your campaign

How to use the business case template:

 

    Step-by-Step Guide

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    • As the core OOT is in the process of campaign planning, begin with defining the overall goal of the campaign
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    • What are our business objectives, marketing and sales objectives?
    • Where in the customer lifecycle is our campaign targeting?
    • How does this campaign help me achieve my overall business objective?
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    • Coordinate with your sales team during the planning phase to align on objectives and consider tactics when planning campaign strategy
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    • Define potential strategies to achieve desired goal of campaign as initial hypotheses e.g.,
    • Align marketing and sales teams more closely through Omnichannel commercial choreography to boost sales generation
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    • Once your strategic goals have been defined, build your business case using the campaign planning tool and fill out other dimensions of the template

    Campaign planning

    Campaign planning begins with understanding the target segments, campaign objectives, and key metrics:

    Campaign planning tool

    Leverage the campaign planning tool to create a baseline business case for your campaign

    Step-by-Step Guide

    The Campaign Planning Tool will be used in different phases of your campaign and should be owned and updated by the Digital Marketer:

    The first step is creating a baseline business case, estimating market and potential impact. This step includes defining KPI’s across the engagement funnel.

    Follow the Measurement Framework

    Think through the following metrics:

    • Conversion rates:
    • Visitor to inquiry
    • Forms to MQL
    • MQL to SAL
    • SAL to SQL
    • SQL to Opportunity
    • Win
     
    • Costs:
    • CPC
    • Cost per MQL
    • Cost per SAL
    • Cost per SQL

     

    Set the right KPIs

    Campaign Planning for the Medbank Use Case

    Download the Medbank Use Case and see how campaign planning was applied in the section “Campaign Planning”.